Capacity
Eurokars EV's new MG | IM Motors service centre
First look: triple the servicing capacity, dedicated EV bays, one-hour quick service, and a customer lounge that's actually worth the wait.
“If you've owned an MG or IM Motors EV here over the past year, you'll know the servicing queue has been the one blemish on an otherwise strong ownership story. This new centre is Eurokars EV's answer to that — and on a walkthrough, it looks like a genuine one.”
Ribbon cut — Eurokars EV officially opens the new MG | IM Motors Aftersales Service Centre at Tanjong Penjuru. Photo: Eurokars EV
Why this needed to happen
The queue finally caught up with the sales numbers.
It's no secret that MG has quietly become one of the more interesting stories in Singapore's car market. Chinese-affiliated brands have been on a tear industry-wide — LTA figures put EVs at 57.6% of all new car registrations in the first quarter of 2026, up sharply from 45% for the whole of 2025, and MG cracked the local top ten best-selling brands for the first time in that same quarter. Add IM Motors' more premium EV line-up into the mix, and Eurokars EV — the official local distributor for both — has spent the last couple of years selling faster than its old workshop could comfortably service.
That's the gap this new centre is built to close. Housed within Eurokars Group's wider Tanjong Penjuru aftersales precinct in the west of Singapore, easily reached off the AYE and West Coast Highway, the new MG | IM Motors Aftersales Service Centre isn't a fresh coat of paint on the old workshop. It's a rebuilt operation, opened on 11 August, aimed squarely at owners who've been booking service slots weeks out and watching turnaround times creep upward as the fleet on the road multiplied.
Three times the workshop, on paper and in practice
This is where the number actually means something.
"Three times the capacity" is the kind of line that shows up in every press release, so we went in wanting to see what it looked like on the floor rather than on a slide. The answer: sixteen service bays in total, up from a much tighter line-up at the old workshop, a total floor area that's roughly tripled to match, and a layout that's clearly been planned around EVs rather than retrofitted for them.
The centre's dedicated EV servicing bays come with their own specialised diagnostic equipment rather than shared general-purpose tools — a detail that matters more than it sounds, given how differently a high-voltage battery pack and drivetrain need to be handled compared to a combustion car. There's also a new centralised workshop control centre coordinating bay assignments and technician workflow, plus extra vehicle intake and delivery bays so cars aren't queuing on the apron before they've even been checked in.
The detail that doesn't make it into most "we tripled the workshop" announcements: Eurokars EV's central parts warehouse now sits at the same Tanjong Penjuru location as the service centre. For the parts that come up in most routine jobs — brake pads, filters, wiper blades, common trim — that's a same-site transfer instead of a wait on a delivery from elsewhere in the supply chain, which is usually the real reason a "quick service" turns into a two-day job.
The net effect, according to Eurokars EV, is shorter waiting times and materially faster turnaround — and with more appointment slots opened up, there's also more room for walk-in servicing, which was previously close to impossible without booking well ahead.
One-hour servicing is the headline most owners will feel
Not every service needs to eat your whole Saturday.
The addition that will probably matter most to day-to-day owners is the new One-Hour Quick Service track for selected servicing packages. It's a small line in the announcement but a meaningful one — routine servicing has historically meant dropping the car off and either waiting around or arranging your own transport home. A genuine one-hour turnaround for the packages it covers turns a servicing appointment into something you can plan a coffee run around, rather than half a day off work.
Two additions push that convenience further still. A 24-hour key drop-off and pick-up box means owners can leave the car outside normal service hours — drop it off on a Sunday night, key goes in the box, collect it once it's ready — without working around the centre's opening times. And for owners who'd rather skip the trip to Tanjong Penjuru altogether, a paid pick-up and drop-off service will now have the car collected from you and returned once it's done, for a fee.
Combined with the added intake capacity, this is clearly aimed at owners who bought into MG or IM Motors partly on the promise of hassle-free EV ownership, and who've felt that promise strain a little as the queues grew.
The customer lounge actually levels up
Someone clearly thought about what "waiting" should feel like.
Service centre lounges are usually an afterthought — some chairs, a TV, maybe instant coffee. Eurokars EV has gone further here. Service Advisors now do table-side consultations rather than a counter handover, which sounds minor until you've stood at a service desk trying to explain a noise your car makes while someone processes paperwork mid-sentence.
The lounge itself has been expanded, with eight work bays for owners who'd rather work through the wait than scroll through their phones — each with its own power socket and Wi-Fi, so it's a genuine option rather than a token gesture — plus complimentary hot and cold drinks, and food that goes beyond the usual biscuits: Asian and Western halal options plus gourmet ice cream through the day. For owners without a way home, there's also a shuttle service to Jurong East MRT, which quietly solves the "how do I get back" problem that a lot of service centres never bother addressing.
None of this changes how the car gets fixed. But it's the difference between a servicing visit feeling like a chore and feeling like something you don't mind having on the calendar.
What it signals about Eurokars EV's bigger bet
This isn't a standalone upgrade — it's a marker.
Eurokars Group has been vocal about treating Singapore as its home base even as it expands regionally, and aftersales infrastructure is where that commitment either shows up or it doesn't. Group Executive Director Charmain Kwee framed the investment around building scalable operations that support every brand in the group's growing local portfolio — and pointed to more announcements to come, without specifying what those are yet.
Read plainly: as EV adoption in Singapore keeps climbing past the halfway mark of new registrations, distributors that don't invest in aftersales capacity risk becoming a bottleneck for their own sales momentum. This centre reads as Eurokars EV getting ahead of that problem for MG and IM Motors specifically, rather than reacting to it after the complaints pile up.
What this actually means if you own one
Strip away the ribbon-cutting and here's the owner-facing version.
If you've been putting off a service booking because the last one took a week to land an appointment and half a day in the workshop, most of what's changed here is aimed directly at you. Sixteen bays instead of a much smaller line-up should mean a booking window measured in days rather than weeks. The on-site parts warehouse means a common part — a brake pad, a cabin filter, a wiper blade — shouldn't be the reason a "quick service" turns into an overnight job anymore. And if your daily driver is the only car in the household, the 24-hour key box and the paid pick-up-and-drop-off option both solve the same real problem: getting the car serviced without burning a day of annual leave to do it.
None of this is glamorous. It's the unsexy, logistical end of car ownership. But it's also the end of ownership that actually shows up on your calendar every six months or so — and it's the part Eurokars EV has clearly chosen to fix first.
A facility built for where MG and IM Motors actually are right now
A new service centre is a hard thing to review properly without months of owners actually cycling through it — real proof will be in whether the one-hour slots and the 24-hour key box hold up once the novelty wears off, and whether the on-site parts warehouse genuinely kills the "waiting on a part" excuse that plagues most workshops. But on the fundamentals, Eurokars EV has built the right facility for this moment: sixteen EV-ready bays instead of a handful of shared ones, parts sitting on the same site rather than somewhere down the supply chain, and a lounge — plus a handful of ways to skip the lounge altogether — that treats an owner's time as something worth protecting.
For a market where EV uptake is accelerating faster than most distributors' back-of-house operations, this is the kind of unglamorous investment that ends up mattering more than another showroom launch.
| Address | 27A Tanjong Penjuru, Singapore 609042 |
|---|---|
| Opened | 11 August 2026 |
| Operator | Eurokars EV Pte. Ltd. (Eurokars Group) |
| Facility size | 3× larger floor area |
| Service bays | 16 total, incl. dedicated EV bays |
| Servicing capacity | 3× previous facility |
| Parts supply | Central parts warehouse co-located on-site |
| Customer work bays | 8, each with power socket & Wi-Fi |
| New feature | One-Hour Quick Service (selected packages) |
| After-hours drop-off | 24-hour key drop-off / pick-up box |
| Pick-up & drop-off | Available for a fee |
| Nearest MRT | Jurong East (shuttle service available) |
| Access | Off Ayer Rajah Expressway (AYE) / West Coast Highway |
Cars&TechSG visited the new MG | IM Motors Aftersales Service Centre as part of our ongoing coverage of Singapore's EV infrastructure. Figures on servicing capacity and facility features are based on information provided by Eurokars EV.